FAQ

1. What kind of jewelry does Aakanksha Jewellery offer?

Aakanksha Jewellery sells Premium Quality Imitation Jewellery made mostly with Brass or Copper with superior Micro Gold Plating. We are well known for Maharashtrian Style Bridal Jewellery & Accessories. Here you will find exquisite collection of Tanmani, Chinchpeti, Jhumka, Bangles. Kolhapuri & Peshwai Style Jewellery. 

2. How can I contact Aakanksha Jewellery?

You can contact Aakanksha Jewellery through the following channels:

Helpline: Phone +91 84339 05223  WhatsApp +91 93245 12333 

Email: info@aakankshajewellery.com

Physical address: Shop No 3, Second Floor, GNP Arcadia, Opp Pendharkar College, Azde Gaon, Dombivali East, Thane 421 203, Maharashtra, India

GSTIN: 27ACAFA6696G1Z6

TAN: PNEA43220C

3. What is Aakanksha Jewellery's refund policy?

Aakanksha Jewellery does not offer refunds or accept returns for any purchases made, whether online or in retail outlets. We believe in providing our customers with the best quality products and do not engage in reselling used items. However, if there is something wrong with the product or service you bought, please contact us and we will address any issues you may have. Please Read our policy here: https://323dfc-0f.myshopify.com/policies/refund-policy

4. What is Aakanksha Jewellery's shipping policy?

Aakanksha Jewellery aims to provide fast and reliable shipping. Here are some key points about our shipping policy:

  • Orders are typically processed within 1-3 business days.
  • We offer several shipping methods to accommodate your needs.
  • Shipping rates are calculated based on the weight of your order and your location.
  • We proudly offer international shipping to many countries worldwide.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • Shipping delays may occur due to factors beyond our control, such as weather conditions or carrier delays.
  • Please ensure that your shipping address is accurate and complete to prevent delivery delays or misdelivery.

5. Can I exchange or return a product?

No, Aakanksha Jewellery does not allow returns or exchanges for any products, whether purchased online or in retail stores. We believe in providing our customers with the best quality products and do not accept returned goods.

6. Does Aakanksha Jewellery support international orders?

Yes, Aakanksha Jewellery proudly offers international shipping to many countries worldwide. However, please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country, which are the responsibility of the recipient. Please WhatsApp us on 9324512333 & our team will assist you further.

7. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your order using the provided tracking number through our website or the carrier's website.

8. Can I cancel my order?

If you need to cancel your order, please contact us as soon as possible. Orders that have already been processed and dispatched for shipping cannot be canceled or returned.

9. Can I get a refund for my order?

Aakanksha Jewellery does not offer refunds for any purchases made, whether online or in retail stores. However, if there is something wrong with the product or service you bought, please contact us and we will address any issues you may have.

10. How can I get in touch with Aakanksha Jewellery for further assistance?

If you have any further questions or concerns, please don't hesitate to contact us:

Email: info@aakankshajewellery.com

Phone: +91 84339 05223